My Invented is committed to providing top-quality IT services to our clients. We understand that there may be situations where refunds are necessary. This policy outlines our refund procedures and eligibility criteria.
- Service Specifics: Refund eligibility depends on the specific IT service(s) provided by My Invented. Some services may not be eligible for refunds.
- Timeframe: Refunds are only applicable within a specified timeframe from the date of service completion, which will be detailed in your service agreement.
- Change of Mind: My Invented does not offer refunds for services requested and delivered as agreed upon in the service agreement.
- Unused Portions: In cases where services were partially utilized, refunds will not be issued for the unused portion unless otherwise specified in the service agreement.
- Valid Requests: To request a refund, clients must provide valid reasons as per the terms and conditions outlined in the service agreement.
- Contact Information: Refund requests should be submitted in writing to our customer support team at firstname.lastname@example.org or by calling +91 97854 50505.
- Evaluation: My Invented will evaluate refund requests within 30 days business days upon receipt of a valid request.
- Communication: We will communicate our decision regarding the refund request via email or phone. Please ensure your contact information is up to date.
- Refund Issuance: If a refund is approved, My Invented will process the refund within 30 days business days using the original payment method, unless otherwise agreed upon.
- Force Majeure: In cases where services were disrupted or delayed due to circumstances beyond our control (e.g., natural disasters, acts of terrorism, etc.), refunds may not be applicable.
- If you have any questions or concerns about our refund policy, please contact us at email@example.com or +91 97854 50505.
Remember to customize this refund policy to fit the specific services and terms your IT company offers, and ensure that it complies with local and national laws and regulations. It’s also advisable to consult with legal counsel to ensure that your refund policy adequately protects both your company and your clients.